Our products are NOT – Kosher or Organic. Our products ARE – Gluten Free

FAQ

How many pickles come in each size container?

It always depends on the size of the cucumbers, however here’s a guide:

Quart - approximately 10

Half gallon - approximately 20

Gallon – approximately 40

What is the shelf life of your products?

• Our Pickles will generally last 6-8 weeks. Due to the natural fermentation process, pickles will continue to age with time. Note: Half Sour Pickles will “turn” quickly within 5-7 days – they will become darker and more sour.
• Olives in oil can last up to 3 months; olives in brine will last 6-8 weeks.
• Relish can last up to 3 months.
• Most of the Pickled Condiments will last approximately 6-8 weeks
• The Peppadews, Sweet Red Peppers, and Roasted Garlic last approximately 4 weeks.

What is the difference between Garlic Pickles and Full Sour Pickles?

Our garlic pickles are called Full Sours. These are also sometimes known as “Deli Style.”  They taste garlicy and deliciously salty with a little “punch.”  This is a slightly softer pickle as it has been in the brine for over 3 months.

What does a Half Sour pickle taste like?

Half Sours taste fresh and crunchy - almost like a cucumber, but with a slightly salty taste. At the farmers markets they are called “New Pickles.”  Half sour pickles continue to ferment and will start to turn more sour during the days in transit.  As such, they may not be very green and “cucumber-like” when they arrive.  “Turned” pickles are perfectly safe to eat and enjoy. 


NOTE Refunds will not be given for “turned” pickles as there is nothing wrong with the quality.

Do your products contain nuts?

Because we carry Almond-Stuffed Olives, there could be slight traces of nuts in our facility.

Are any of your pickles made with sugar?

Our Sweet Pickle Chips, Sweet Chili Chips, and Sweet Horseradish Chips are not made with sugar, but do contain sweetener.

Are any of your pickles made without vinegar?

The Half Sours and Full Sours are made without vinegar.

Is your sauerkraut raw?

Yes. Our sauerkraut is made by fermentation.

Do your products need to be refrigerated? 

Yes, our products should be refrigerated to prolong the shelf life. They are made with natural ingredients and will stay fresher, crisper and crunchier when cold.

My pickles are in a cloudy brine, is that safe? 

Yes, it is safe. We use natural preservatives and cloudiness will occur the longer the pickles sit in the brine. Half Sours tend to have a clearer brine and Full Sours ave a darker, cloudy brine. Over time, the brine will turn cloudy. Make sure to keep pickles refrigerated to prolong the shelf life.

Where do you ship?

We ship via FedEx 2-Day Express and FedEx Ground within the 48 contiguous United States.We do not ship to Alaska, Hawaii, U.S. Unincorporated Territories, or internationally. We do not ship to PO boxes or FPO or APO addresses.

How do I know you received my order?

After you submit an order you will receive a confirmation email with the order details, including your order number. Please review the information to ensure it is correct. You will receive another email with the tracking number after your order has shipped.

What if I entered the wrong shipping address?

Please notify us immediately if you notice an error in the shipping address. We can update the shipping address if your order has not yet shipped. If the order has left our facility, there will be an additional charge of $25 to modify or redirect the shipment. We will not refund or replace orders that were not delivered as scheduled due to an incorrect address.

How is my order packed?

We use plastic containers for shipping. Our containers are hand-packed and we seal the tops to prevent leakage. We pack all orders with the freshest products available. Also, we use insulated bags and cold packs to preserve the freshness during transit.

Note: Products should be refrigerated as soon as possible after arrival.

When will my order ship?

Orders are processed and shipped Monday – Wednesday, excluding U.S. federal holidays. We will ship Thursday if you select Next Day delivery or 2-Day Saturday Home Delivery. Please

Note: if your order is received after the 3:00pm ET shipping cut-off time, it will be processed the following business day.

How much is shipping?

The shipping cost is calculated at checkout, based on the items in your order (for 2 Day Express) and the delivery address (for FedEx Ground).

What if I’m not home when my order arrives?

We do not require a signature for delivery. Picklelicious is not responsible for lost or stolen packages, or orders placed with an incorrect address. If you send a gift, please tell the recipient to expect the delivery. If a delivery is refused or is otherwise undeliverable, you will have to place and pay for a new order.

What happens if my delivery is delayed?

Picklelicious is not responsible for packages that are delayed due to carrier issues or inclement weather. However, we do our best to track potential weather conditions that could affect delivery of your order. If your order arrives late and is perished (usually, only Half Sours), you must file a claim on your own behalf with FedEx.

What if an item arrives damaged?

Any damaged product must be reported to orders@picklelicious.com within 2 days of receiving your order. We would appreciate photos of damage via email for our records. After receipt of your email, we may either replace the product or refund your form of payment. Product damage reported after 2 days is not eligible for replacement or refund. We do not refund the shipping fee.

NOTE: If shipping fees increase significantly, we reserve the right to only issue a refund and not ship a replacement product.

Can I return my order?

We do not accept returns of perishable items, but we stand behind our products 100%. If there is a problem with the quality of a product, please contact us within 2 days of receiving your order at orders@picklelicious.com or (201) 457-0500. As the taste of pickled products is subjective, we do not refund or replace items that are not to your liking, for example - too soft, too crunchy, too spicy, not spicy enough, etc.