FAQs

 

How do we ship?

UPS. For customers on the West Coast we recommend 3 day select to ensure freshness of the product. Half Sour Pickles will not be very green when shipped UPS Ground to the West Coast.

 

When do we ship?

Shipping orders are sent out Monday through Wednesday. California, Oregon, and Washington are only shipped out Monday’s when shipped UPS Ground.

 

I am unsatisfied with my order can I get a refund?

If there is a problem with the quality of your products, please reach out to us immediately at orders@picklelicious.com or at (201) 457-0500. Any issues with your order must be raised within 48 hrs of receiving your package.

 

Are sending pickles to a warm weather location ok?

We pack all our order with the freshest pickles, olives, condiments possible. If you are ordering pickles to FL, CA, TX, AZ anywhere with warm temperatures especially during the summer months. Your pickles will not be super green they will be turned due to the heat. As many ice packs as we include please know you will not get “cucumber like green pickles” Half Sours. Pickles turn quickly in the heat. Refunds will not be given due to “turned” pickles as there is nothing wrong with the quality.

 

 How do I know my order has been placed?

Once you’ve placed your order, you’ll receive a confirmation email with the details of your order and order number. Please review the information to make sure it’s correct.  Once your order has been shipped out (we ship Monday-Wednesday) you will receive a tracking #

 

I realized that I entered the wrong shipping address, can I fix it?

If you notice an error in the shipping address, please reach out to us right away. It is possible to update the shipping address as long as the order has not already shipped. There is a $12 fee to modify or redirect orders once they have left our facility

 

Where do we ship to?

We ship nationwide!

 

How do you pack your jars?

All containers are hand packed. This means the top of the  jars are not sealed to hear a pop.

This does not affect the product, but you will not always hear the pop sound.

 

What kind of container we use to ship?

½ pint- Plastic

Pint- Plastic

Quart- Plastic

½ Gallon- Plastic

Gallon- Plastic

 

How many pickles come in a quart?

About 10 depending on the size of the cucumber

 

How many pickles come in a ½ gallon?

About 20 depending on the size of the cucumber

 

How many pickles come in a gallon?

About 40 depending on the size of the cucumber

 

What is the Shelf life of your products?

Pickles- up to 6-8 week (due to the natural fermenting process pickles will age with time)

Olives- up to 3 months in a oil 6-8 weeks in brine

Relish- up to 3 months

Pickled Condiments- 6-8 weeks

Except for the peppadews, sweet red peppers, marinated artichokes- 4 weeks

 

Do you have “Garlic Pickles”

Our garlic pickles are called Full Sours. Also known as “Deli Style” sometimes referred as Dill (garlicy and salty).

 

What does a Full Sour pickle taste like?

Garlicy, salty, and packs a punch. Slightly softer pickle, has been in the brine for over 3 months!

 

What does a Half Sour pickle taste like?

Fresh, almost like a cucumber, crunchy with slight salt taste. At the farmers’ markets these pickles are called “New Pickles”

 

Are your products Kosher?

Yes, under the RCBC Rabbinical Council of Bergen County

 

Are your products organic?

No

 

Are your products gluten free?

Yes

 

Are your products Vegan?

Yes

 

Do you any products contain nuts?

We do carry Almond Stuffed Olives, so there is a slight chance of traces of nuts in our facility.

 

Are any pickles made with sugar?

Sweet pickle chips, Sweet chili chips, Sweet horseradish chips.

 

Are any pickles made without vinegar?

Half Sours

 

Do your products need to be refrigerated?

Yes, to prolong the life of the product. Our pickles, olives, relishes and more are made with natural ingredients. Our products stay crisper and cruncher when cold.

 

My pickles are in a cloudy brine is that safe?

Yes, we use natural preservatives so this does happen the longer the pickles sit in the brine. Half Sours tend to have a clearer brine; Full Sours have a dark muddy brine. Over time it will turn. Make sure to keep them refrigerated to prolong the life of the product.

 

Do you ship during the summer months?

Depending on the weather, we will continue to ship with UPS with frozen ice packs and insulated bags. We recommend shipping 3-day select if you live on the west coast. We will always make sure the product can sustain the weather before deciding to ship.

 

Is your sauerkraut raw?

Yes, our sauerkraut is made by fermentation